Digital platforms, including marketplaces, face increased tax compliance pressure around the world with the introduction of new rules


Tax compliance for online marketplaces is a pain

Check the tax status of your marketplace participants

As a marketplace, chances are you facilitate and engage in cross border transactions. Whether your customers are business customers or consumers, you will need to verify their tax status to understand if your services require you to charge any indirect taxes like VAT/GST, etc. across the globe.

Determine correct tax rates on transactions between marketplace participants, and know when you are liable for the underlying transaction

Once you know the customer /seller tax status you need to determine the correct tax rate to be applied to transactions across the globe. What’s more, amid new marketplace regulation in the EU and the World, you will become liable for certain transactions on the platform instead of the underlying seller

Issue compliant invoices both for your and your customers’ benefit

Customers often ask for compliant invoices for accounting and compliance purposes (esp. B2B), and not meeting their demands increases customer support costs, manual work, and churn. Furthermore, platforms that resell from many different sellers and don't get invoices can have issues streamlining their accounting and compliance processes.

Ensure transactions are reported to tax authorities where needed

Transactions taking place on a marketplace can be touched by different tax regulations and can sometimes mandate real-time reporting to tax authorities. However, SMEs are often not aware of their obligations or find it hard to solve these compliance requirements which can be both a barrier for sellers to use your platform and a risk for non-compliance that can harm both your and their business.

Not meeting customer demands increases customer support costs, manual work, and churn.
Stay tax-compliant no matter how high your global transaction volumes or third-party interactions are


Key benefits

Charge the right tax to customers every time

Give customers and guests a flawless, friendly experience by charging them correctly for lodging, transportation, and services purchased online.

Streamline and automate invoicing

Issue invoices in the right language and format automatically from a single platform, for your buyers and on behalf of your marketplace sellers.

Keep your hospitality marketplace compliant

Understand tax liabilty for you and your sellers, produce locally compliant invoices, and report transaction data in accordance with DAC7 — all with a single global tax solution.

Navigate complex cross-border travel regulations

Sellers of international train, plane, and bus tickets must calculate VAT based on several factors in multiple countries. See how an intelligent global tax engine applies complex tax rules to figure it all out for you in an instant.


What Fonoa offers to digital platforms from this industry

Through our product suite, we help you establish the tax status of your suppliers and customers, determine if and what taxes apply to your transactions and allow you to report your transactions to tax authorities throughout the world in real time or periodically.

Instantly validate tax ID numbers from 95+ countries to ensure you’re charging the correct tax rate for every transaction.
Explore Lookup
Determine the right tax treatment for every transaction with an automated, always up-to-date platform.
Explore Tax
Include accurate tax calculations in the right format, language, and currency on every invoice, for you and your suppliers.
Explore Invoicing
Report transactions in real-time and keep up with evolving local reporting requirements.
Explore Reporting